Terms and Conditions

Effective Date: 28th June 2025

These Terms and Conditions ("Terms") govern your use of services provided by The Powerful Group Limited, trading as Powerful Digital Marketing, a company registered in England and Wales (Company No. 09629669), with its registered office at 7A High Street, High Barnet, Greater London, EN5 5UE.

By accessing our services or website, you agree to be legally bound by these Terms. If you do not agree, please do not proceed.

1. Definitions

“We”, “us”, “our” refers to The Powerful Group Limited (trading as Powerful Digital Marketing).
“You”, “Client” means the individual or company receiving our services.
“Services” includes all digital marketing services and products under the “Powerful” brand.
“Website” refers to powerfuldigitalmarketing.com and any associated subdomains.

2. Overview of Services

We provide subscription-based, AI-powered digital marketing services primarily for travel businesses, including:

Powerful Social – AI-driven social media management
Powerful Clicks – SEO and paid ads automation
Powerful Intel – Competitor intelligence (launching soon)
Powerful Avatars – Custom digital brand avatars
Powerful Bots – Website and messaging customer service bots
Powerful Presentations – AI visual tools (launching soon)
Powerful Music – Branded music created with AI

3. Engagement and Payment Terms

Engagements operate on a rolling month-to-month basis.
One (1) month’s notice is required for cancellation.
Three (3) months’ fees must be paid upfront prior to any work.
Work begins only upon receipt of full payment.
Late payments may lead to suspension of services and incur statutory interest per the Late Payment of Commercial Debts (Interest) Act 1998.

4. Termination

You may cancel by giving us at least 30 days’ notice in writing.
We may terminate services immediately for breach, abuse, non-payment, or reputational harm.
Unused time or services will not be refunded unless agreed in writing.

5. Service-Specific Terms

Powerful Social

We manage your social channels, including publishing posts, engaging with followers, and responding to messages.
Content is created in good faith and free of expletives or offensive material.
We are not liable for account suspensions or restrictions imposed by third-party platforms (e.g. Meta, LinkedIn, TikTok).

Powerful Clicks

Includes SEO audits, PPC campaign management, and analytics reporting.
You must grant access to your website backend, analytics tools, and advertising platforms.
Performance issues from restricted access are outside our responsibility.

Powerful Intel

This product is not yet launched. Terms will be published once available.

Powerful Avatars

You gain full rights to use the avatar upon contract completion.
You may not modify, reproduce, or recreate the avatar after termination, due to licensing restrictions.
Source files remain our intellectual property.

Powerful Bots

Customer data collected is handled confidentially and securely.
We supply regular reports during your subscription.
Upon termination, all data is deleted within 14 days, and cannot be recovered.

Powerful Presentations

Not yet launched. Usage terms will follow at launch.

Powerful Music

All music created during your active subscription is your property.
You hold full commercial usage rights once your contract ends.
Your music is unique and not resold to others.

6. Client Responsibilities

You are responsible for providing timely access to platforms, content, and logins needed for delivery.
You must ensure that content provided to us does not infringe third-party rights or contain unlawful material.

7. Intellectual Property

All final creative materials, once paid for in full, are owned by you.
Our proprietary tools, codebases, prompts, and methods remain our intellectual property.
You may not resell or redistribute our internal technologies or templates.

8. Data Protection & Privacy

We process all data in line with the UK GDPR and Data Protection Act 2018.

Data is used solely to deliver services and improve performance.
We do not sell or rent your data.
For full information, refer to our [Privacy Policy].

9. Cookies

Our website uses cookies to improve functionality and user experience.

By using the website, you consent to our use of cookies as detailed in our [Cookie Policy].
You can manage cookies via your browser settings.

10. Content Liability

We do not monitor or review content shared by you for legality or accuracy.

You are solely responsible for any material you provide us.
We are not liable for any claims arising from content you supply.
You agree to indemnify us for all claims related to your content or actions.

11. Reservation of Rights

We reserve the right to:

Refuse or remove clients or content we deem inappropriate or unlawful
Modify or withdraw services without notice if commercially necessary
Display anonymised examples of non-confidential work in our portfolio unless you request otherwise

12. Disclaimer

Our services are provided "as is" without warranty of results.
We do not guarantee traffic increases, lead volumes, or sales outcomes.
We are not liable for loss of profits, goodwill, or indirect damages.
Our total liability shall not exceed fees paid in the three (3) months prior to a claim.

13. Third-Party Tools

Where our services integrate with platforms such as:

Google Ads
Meta/Facebook
TikTok
Chatbot and automation tools

You are subject to those platforms’ separate terms. We are not liable for changes in their policies or system outages.

14. Subcontractors

We may engage trusted subcontractors or freelancers to support delivery. All are bound by equivalent confidentiality and compliance obligations.

15. Force Majeure

We are not liable for delays or failures caused by:

Natural disasters
Internet disruptions
Governmental restrictions
Third-party platform failures

16. Changes to Terms

We may update these Terms occasionally. We’ll notify you of material changes. Continued use of our services constitutes acceptance of the updated version.

17. Governing Law

These Terms are governed by the laws of England and Wales. Disputes shall be subject to the exclusive jurisdiction of the English courts.

📩 Contact Us

If you have questions or need support:

Email: info@powerfuldigitalmarketing.com
Website: https://powerfuldigitalmarketing.com